Terms & Conditions

HanPro is owned and operated by Handley Enterprises Ltd

Conditions of Sale and Guarantee

Postage and Packaging

Postage and Packaging is charged per order for standard delivery

Items sent to UK addresses will be dispatched within 2 working days. We will notify if there is any delay in dispatch.

Items sent to addresses within the EU will be dispatched within 3 working days. We will notify if there is any delay in dispatch. Can take up to 7 days for delivery

For multiple items shipping will be charged for the most expensive item only

 

Terms & Conditions Plate Meters

Your HanPro product is guaranteed to be free from defects in materials and/or workmanship under normal use and service for a period of 6 months from date of initial purchase.

HanPro liability and obligation is limited to problems which HanPro acknowledges to be defective under the guarantee conditions either to:-

– the free replacement or repair (where practicable) at the HanPro  premises of any parts returned within the guarantee period

– or shipment of replacement parts to the customer, as mutually agreed to

Supply of non standard parts or services from other than HanPro are not covered under the guarantee conditions unless prearranged, in writing, with HanPro.

Shipment of product to HanPro the consumers responsibility and cost Guarantee conditions are void for any of the following reasons:-

– Abnormal use of the product

– Accident damage or vandalism

– Modifications or unauthorised repairs to the product or its components

– Where component “seconds” have been supplied

– Normal wear and tear

HanPro cannot be liable for any damage caused to people or other property during use of the product or as a result of any defect or malfunction of product or components supplied by HanPro. Use of the product is solely the users responsibility. Other losses such as delays in work, incorrect or misleading information, omissions and errors, HanPro is not liable for.

This guarantee is expressed in lieu of all other guarantees expressed or implied and all other obligations and liabilities on Handley Enterprises part and specifically excluding consequential damage. HanPro makes no guarantee of merchantability or fitness for purpose and is not responsible to any purchaser of its products for any undertaking, representation or guarantee, except those stated in these terms, made by any person, dealer or body corporate selling or dealing with its products in any manner what so ever.

General Terms and Conditions of sale

Returns
Please ensure all returned items are sent in pristine condition in their original packaging within 14 days. 

You must take care of the goods whilst in your possession.

A receipt or proof of purchase is needed for all returns and refunds

Please note all unwanted goods are to be returned at the customers cost.

Tax Charges
For orders made from the UK  20% VAT is added.

Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

The product is guaranteed free of defects in material and workmanship for 6 months from the date of manufacture. Suitability of the product for the Buyer’s intended purposes is the responsibility of the Buyer. Liability is limited to the replacement or replacement value of the product.

Products remain the property of HanPro until Paid in Full